Karin Tyrberg

Restaurangprogrammet har förberett mig väl inför en karriär i köket.

Patrik Uppman

Patrik Uppman

Beskrivning

I want to pursue a long-term career in the tourism & hospitality industry and contribute management skills focused on quality, training and development to achieve hospitality perfection. I will contribute high service standards, organization, inter-departmental teamwork, ultimately contributing to guest and employee satisfaction. I am a highly qualified, mature individual with a wide range of experiences in the service and hospitality industry and am able to work both independently and as part of a team.

Arbetslivserfarenhet

01/ - 06/2011 (Internship)
Mandarin Oriental Hyde Park, London, United Kingdom
Finance Assistant – In control of daily internal F&B costs, administrated credit card transactions for the overall hotel, the F&B outlets as well as for the spa. Responsible for the preparation and distribution of several daily business reports!

01/ - 06/2010 (Internship)
Hotel Diplomat, Stockholm, Sweden
Guest Service / Reservations agent - Front office tasks, such as administrate invoices, reservations, revenue, cashiering, as well as problem solving, guest service, and concierge.

04/2000 – 07/2009
Liseberg Park, retail department, Gothenburg, Sweden

03/2007 - 11/2007, 03/2008 - 11/2008, & 03/2009 - 07/2009
Supervisor, retail department - Managed training, daily operations, and
inventory based on the company guidelines: safety, friendliness, & cleanliness.
Supervised team members, planned & organized meetings, cared for details, handed out tasks, and structured the work tasks for about 100 employees daily

04/ - 12/2005 & 04/ - 08/2004
Shop Manager - To organize and work efficiently within a group structure,
guide and influence shop assistants and help them improve their interpersonal skills.

11/2002 – 02/2003, 06/ - 09/2002, 04/ - 12/2001, & 04/ - 09/2000
Shop Assistant - Customer interfacing, replenishment, cash box assistant, cleaning & organizing, and inventory control.

12/2007 – 02/2009
Skistar Åre, Åre, Sweden
12/2008 - 02/2009 & 12/2007 - 02/2008
Lift Host - knowledge of the technical part of the lift system, partly
responsible for the security around the ski area. Contribute to the overall guest experience, as well as provide high guest service standards.

04/2006 - 04/2007
Forever Living Products, Gothenburg, Sweden
Administrative Supporter - To deliver customer support and to handle complaints; to organize events and to develop skills for the comprehension of the Nordic languages

11/2005 - 03/2006
Manpower, Gothenburg, Sweden
External support for the Global T&E Programs at Nobel Biocare - To prepare and assist during the professional courses and events. Partly responsible for the logistic administration of the world dentist conference for Nobel Biocare

09/ 2004 - 03/2005
Disney Cruise Lines, Orlando FL, USA

01/ - 03/2005
Clearance Officer, Customs & Border Protection Officer - The importance of accurate & efficient work at the workplace! Cruise ship rules and regulations in United States and in the Bahamas

09/ - 12/2004
Guest Service Host (3rd purser) – Developed excellent service standards, to deal with complaints, as well as to understand the importance of cultural diversity. All focused on the hospitality philosophy of the Disney organization

01/ - 06/2002 & 09/2003 - 02/2004
Au pair, Princeton, New Jersey, USA

04/ - 08/2003 & Part time 1998 - 2004
Scandic/Hilton, Gothenburg, Sweden
Front Desk – Responsibilities such as the coordination of reservations, customer interference, and manage a small retail store.

Utförd praktik

01/ - 06/2011 (Internship)
Mandarin Oriental Hyde Park, London, United Kingdom
Finance Assistant – In control of daily internal F&B costs, administrated credit card transactions for the overall hotel, the F&B outlets as well as for the spa. Responsible for the preparation and distribution of several daily business reports!

01/ - 06/2010 (Internship)
Hotel Diplomat, Stockholm, Sweden
Guest Service / Reservations agent - Front office tasks, such as administrate invoices, reservations, revenue, cashiering, as well as problem solving, guest service, and concierge.

Utbildning

07/2009 - Present (Until 2012/06)
Les Roches, Int. School of Hotel Mgmt. Bluche, Crans Montana, Switzerland
In progress to achieve a bachelor of business administration, with Honors in international Hotel Management, with entrepreneurial specialization. This program also includes the Swiss Hotel “Diplôme” in Hotel Management accredited by NEASC.

08/1998 - 06/2001
Burgården E.C, Göteborg, Sweden
Completed degree! With distinction in Hotel and Restaurant administration!

10/2000
Selected as one of two students representing Sweden at the 33rd Annual International Tourism Competition in Berlin

Söker jobb inom

  • Aktivitetsföretag/Sport/Rekreation
  • Camping/Vandrarhem/Stugby
  • Hotell/Restaurang
  • Nöjes- temapark
  • Resebyrå/researrangör

Typ av jobb

  • Söker sommarjobb
  • Söker en tillvidareanställning

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Högskola

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